Terms of Service

1. Who we are

CreatorClip, the website at creatorclip.tech and its web app, is a service operated by Dexaro kj OÜ (registry code 17547926), a private limited company registered in the Estonian Commercial Register, with its registered address at Hooldekodu tee 23a-48, 13914 Tallinn, Harju maakond, Estonia. In these Terms, "we", "us" and "our" mean Dexaro kj OÜ, and "you" means the person or entity using the service. You can reach us at support@creatorclip.tech.

CreatorClip analyses the clips, voiceovers and scripts you submit and returns AI-generated coaching, hooks and captions adapted for platforms such as TikTok, Reels, YouTube Shorts and Telegram. It is a tool to support your creative work, not a substitute for your own judgement.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction if higher, to use the service. By using it you represent that you meet this requirement and have the legal capacity to enter into these Terms.

The service is intended for lawful use by creators and businesses. It is not available in Russia, Belarus, Iran, North Korea, Syria or Cuba: we block access from those countries and do not open accounts with email addresses from their domains. You may not use the service from those countries, or if you are otherwise barred from doing so under any applicable law or sanctions regime.

3. Business customers

Businesses may use CreatorClip and buy credits. If you create an account, buy credits or use the service for or on behalf of a company, partnership or other organisation, you confirm that you have the authority to bind that organisation to these Terms, and "you" then includes that organisation. Rights that the law gives only to consumers do not apply to purchases made as a business.

4. Your account and security

To use most features you must create an account with an accurate email address and a secure password. You are responsible for keeping your login credentials confidential and for all activity that happens under your account.

Tell us promptly at support@creatorclip.tech if you suspect any unauthorised use of your account. We are not liable for losses caused by your failure to keep your credentials secure. You may delete your account at any time from Settings.

5. Acceptable use

When using the service you agree not to: upload or submit content you do not have the right to use; infringe anyone's intellectual property, privacy or other rights; submit unlawful, defamatory, hateful, harassing, sexually exploitative or otherwise objectionable content; impersonate any person or misrepresent your affiliation; attempt to reverse engineer, scrape, overload, disrupt or gain unauthorised access to the service or its underlying models; resell or redistribute the service without our written permission; or use the service to build a competing product.

We may investigate suspected breaches and take appropriate action, including removing content, limiting features, or suspending or terminating accounts that abuse the service.

6. Credits and purchases

CreatorClip runs on credits and is not a subscription. You buy credits in one-time packs, or choose a custom amount, and spend them when you run an action. There is no recurring charge and nothing is billed on a schedule. You choose to pay in euros (EUR) or US dollars (USD) when you top up, and a single top-up can be from €1 to €20,000, or from $1 to $20,000. New accounts start with a limited number of welcome credits so you can try the service.

Credits are a prepaid means of accessing features. They are personal to your account, non-transferable, have no cash value outside the service, and cannot be exchanged for money except where we offer a refund under our Refunds & Cancellations policy. Credits are deducted only when an action succeeds; if an action fails, the credits reserved for it are released back to your balance. The price of each action is shown before you run it and every deduction is recorded in your credit ledger.

7. Hiring a specialist

Besides the AI tools, you can hire a real video editor for a written clip review (1000 credits) or a 30-minute live session (1500 credits). Specialists are independent contractors who have applied to us, had their identity verified and been approved by our team; they are not our employees. You can ask for the first available video editor or choose a specific one.

When you send a request, its price is held from your credit balance (in escrow): it is no longer spendable, but it is not yet spent. The held credits are spent when you accept the delivery, or automatically 7 days after the delivery if you have neither accepted it nor raised a problem. If you raise a problem, nothing is spent until our team has reviewed the request and either settled it or released your credits.

If no specialist accepts your request within 7 days, or you cancel before one accepts it, or our team cancels it, the held credits are released to you in full.

The specialist who accepts your request sees what you share for it — your note and, if you attach one, the clip you uploaded — and uses it only to do that work. Do not pay a specialist directly or arrange work with them outside CreatorClip; payments made outside the site are not covered by these Terms or by our refund rules.

8. Your content and licence

You retain ownership of the clips, voiceovers, scripts and other material you submit ("Your Content"). You grant us a limited, non-exclusive, worldwide licence to host, process and transmit Your Content solely to operate the service and deliver results to you — including sending it to the AI processing providers described in our Privacy Policy. This licence ends when Your Content is deleted from the live service, subject to routine backups and legal retention.

You are solely responsible for Your Content and confirm you have all rights necessary to submit it and to allow the processing described here.

9. AI-generated results

Results are generated by automated AI systems and are provided for guidance and inspiration only. They may be inaccurate, incomplete or unsuitable for your particular purpose, and different runs may produce different output. Results are not professional, legal, financial, marketing or other expert advice, and you should review and exercise your own judgement before relying on or publishing them.

You are responsible for how you use any result, including ensuring it complies with the rules of the platforms you post to and does not infringe anyone's rights. We do not guarantee any specific outcome, reach, engagement or performance.

10. Intellectual property

As between you and us, and to the extent generated results are eligible for protection, you own the results produced from Your Content once the relevant credits are spent, subject to these Terms. We and our licensors own the service itself — including its software, design, branding, text and the underlying models — and nothing in these Terms transfers those rights to you. You may not use our name, logos or branding without our prior written consent.

11. Third-party services

The service relies on third-party providers (for example, AI model, hosting, email and messaging providers such as the Telegram bot) to function. Your use of those integrations may also be subject to the third party's own terms. We are not responsible for third-party services we do not control, and their availability may affect the service from time to time.

12. Availability and changes to the service

We work to keep the service available but do not guarantee that it will be uninterrupted, error-free or secure. We may modify, suspend or discontinue features, add or change credit prices for future purchases, or carry out maintenance, at any time. Where a change materially affects credits you have already bought, we will act reasonably and in line with our Refunds & Cancellations policy.

13. Disclaimers

To the fullest extent permitted by law, the service and all results are provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that results will meet your requirements or that the service will be free of defects. Nothing in these Terms excludes or limits rights you have as a consumer that cannot be excluded under applicable law.

14. Limitation of liability

To the extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or business opportunity, arising from or related to your use of the service. Our total liability for all claims arising in any three-month period is limited to the amount you paid us for credits in that period. Nothing here excludes liability that cannot be excluded under the laws of the Republic of Estonia, including liability for death or personal injury caused by negligence or for fraud.

15. Indemnity

You agree to indemnify and hold Dexaro kj OÜ harmless from any claims, damages, losses and reasonable costs (including legal fees) arising from Your Content, your use of the service, or your breach of these Terms or of applicable law.

16. Suspension and termination

You may stop using the service and delete your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the service or other users. On termination, your right to use the service ends; sections that by their nature should survive (such as those on credits with no cash value, intellectual property, disclaimers, limitation of liability and indemnity) continue to apply. Handling of unused credits and your data on account closure is described in our Refund, Cancellation and Privacy policies.

17. Changes to these Terms

We may update these Terms from time to time. When we do, we will change the “Last updated” date above and, where changes are material, take reasonable steps to notify you. Your continued use of the service after an update means you accept the revised Terms.

18. Governing law and disputes

These Terms and any dispute arising from them are governed by the laws of the Republic of Estonia, without regard to conflict-of-law rules, and disputes are subject to the jurisdiction of Harju County Court (Harju Maakohus), Estonia. If you are a consumer, you keep the protection of the mandatory consumer-protection rules of your country of residence, and nothing in these Terms takes those rights away. If any provision is found unenforceable, the rest of the Terms remain in effect.

19. Contact

If you have any questions about these Terms, email us at support@creatorclip.tech. Our registered address is Dexaro kj OÜ, Hooldekodu tee 23a-48, 13914 Tallinn, Harju maakond, Estonia.